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style=\"text-align: center;\"\u003e\u003cstrong\u003eFeaturing specially selected questions in an easy-to-use format, each section gives your mom a place to share her life with you while creating a lasting legacy.\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch4\u003e\u003cspan style=\"color: rgb(255, 128, 0);\"\u003eFeatures\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003eLeather-wrapped hardcover with black gold leaf lettering\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eElegant Interior - This book has 108 pages printed on thick, high-quality paper that will last for decades. Each page has gold-plated edges.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eAttached fabric ribbon to help Mom keep her place as she writes and you as she reads her life story.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eOver 250 Guided Prompts - Expertly crafted questions will make it simple and fun for your Dad to write and share his life story with you.\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eElegantly Designed - Each page of \"Mom, I Want to Hear Your Story\" invites your Mom to explore, share, and celebrate her incredible journey.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4\u003e\u003cspan style=\"color: rgb(255, 128, 0);\"\u003ePackage Includes\u003c\/span\u003e\u003c\/h4\u003e\n\u003cul\u003e\n\u003cli\u003e1* Family Story Book\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eHear Your Story is the original innovator of family memory journals, perfecting the art of memory preservation through journaling. \u003c\/strong\u003e\u003c\/p\u003e"}

Family Story Book

£13.99
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Featuring specially selected questions in an easy-to-use format, each section gives your mom a place to share her life with you while creating a lasting legacy.

Features

  • Leather-wrapped hardcover with black gold leaf lettering
  • Elegant Interior - This book has 108 pages printed on thick, high-quality paper that will last for decades. Each page has gold-plated edges.
  • Attached fabric ribbon to help Mom keep her place as she writes and you as she reads her life story.
  • Over 250 Guided Prompts - Expertly crafted questions will make it simple and fun for your Dad to write and share his life story with you.
  • Elegantly Designed - Each page of "Mom, I Want to Hear Your Story" invites your Mom to explore, share, and celebrate her incredible journey.

Package Includes

  • 1* Family Story Book

Hear Your Story is the original innovator of family memory journals, perfecting the art of memory preservation through journaling. 

We process orders between Monday to Friday 9:00 am. to 5:00 pm. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.

*Please note that we don't ship on weekends.

Order processing: 2-3 days
Delivery time: 10-15 working days
Total time: 13-25 working days

Shipping methods: Standard shipping

Order Amount UK  Irland
£0.00 - £39.98 £3.99 £3.99
£39.99 and up Free Free

Total Delivery Time = Processing Time + Shipping Time

*All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

*Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

Do I need to have an account to order?

No, you can also place an order as a guest. But, there are some perks if you have an account with us:

  • Quick checkout process

  • Easily view your order status and order history

  • Receive updates detailing our new releases and special promotions

What if I forgot my password?

On the login page, click “Lost password?” and you’ll be redirected to a page where you can create a new password.

What if I typed the wrong email address?

Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.So Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble. 

Are there any exchange rates?

All of our transactions are in Pound sterling. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

How secure is my online order?

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

How do I change or cancel my order?

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment. 

Please note that any orders that have already been packed or shipped cannot be cancelled.

How do I set my shipping address?

Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuation. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination's customs department will have the package on hold.

When will my order arrive?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.

How do I track my order?

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.

Can I use several discount codes in one order?

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.

What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately.

When will my order be processed?

All orders are handled and shipped out from our warehouse abroad. Please allow extra time for your order to be processed during holidays and sale seasons. 

We process orders between Monday and Friday. Orders will be processed within 2-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. 

Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in Pound sterling, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office. 

How do I return an item?

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.

For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible. How long is the returns process? Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.