Life Story Interview Card Kit

{"id":7750822428852,"title":"Life Story Interview Card Kit","handle":"life-story-interview-card-kit","description":"\u003ch4 style=\"text-align: center;\"\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(185, 52, 39);\"\u003e🎁Capture their stories. Build a deeper connection.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: center;\"\u003e\n\u003cstrong\u003e\u003cspan style=\"color: rgb(186, 137, 53);\"\u003e150 expert-crafted question prompt cards that help you preserve their memories for generations to come.\u003c\/span\u003e\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e✅ Capture their life story\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e✅ Connect on a deeper level\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e✅ Learn stories you never knew\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/8C6C1065-0570-462c-B7B3-193A5D9F8F0C.png?v=1718759958\" style=\"display: block; margin-left: auto; margin-right: auto;\" width=\"480\" height=\"480\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan style=\"color: rgb(119, 139, 42);\"\u003e\u003cstrong\u003eFEATURES\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\" dir=\"ltr\"\u003e\u003cstrong\u003eThe right questions at the right time\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003e150 questions written by our team of expert interviewers and trained narratologists\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eMixture of chronological and reflective questions that spark meaningful conversations\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eDivided into three eras of life: Early Life, Mid Life, and Later Life \u0026amp; Reflection\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/CC2681E9-9690-48b1-B8BA-592194434AE7.png?v=1718763875\" style=\"display: block; margin-left: auto; margin-right: auto;\" width=\"480\" height=\"480\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\" dir=\"ltr\"\u003e\u003cstrong\u003eSimple step-by-step instructions\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eTechniques for asking effective follow-up questions and digging deeper\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003ePractical advice on how to get your loved one to open up and share their stories\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eSuggestions for fostering a relaxed and comfortable atmosphere that promotes sharing\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eStrategies for using active listening and storytelling techniques\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg height=\"480\" width=\"480\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/2C69A724-FFAB-44ad-B626-B6A3AF988A3F.png?v=1718763891\" alt=\"\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\" dir=\"ltr\"\u003e\u003cstrong\u003eTips \u0026amp; tricks for recording\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eTips for selecting the best recording device or platform for your situation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eAdvice on recording the conversation both in person and remotely over video calls or phone calls\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eStrategies and recommendations for improving the quality of the recordings\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on how to save and share your recordings for the future\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg height=\"480\" width=\"480\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/83A219AF-8D26-4c6f-BBA0-844ED98820C2.png?v=1718763876\" alt=\"\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMeet the Life Story Interview Kit: \u003c\/strong\u003ea super high-quality premium card deck of 150 expert-crafted questions, interviewing framework, and recording tips \u0026amp; tricks. It's the perfect way to capture and preserve your loved one’s stories and memories and will help you uncover stories and details you never knew.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHumans are wired for story.\u003c\/strong\u003e It’s in our DNA. It’s how lessons and traditions have been passed down since the beginning of time. But today, oral history isn’t passed down from generation to generation in the same way. Life moves too fast, and one day our loved ones are no longer with us — taking their priceless stories and memories along with them. Our mission is to make sure the stories of our loved ones are captured before it’s too late, ensuring their voice and life lessons live on for generations to come.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAll the tools you need to record a life story are right here.\u003c\/strong\u003e Just waiting for you to use them to capture the stories and memories of the people that matter to you most. After capturing thousands of life stories in professional interviews, the Tales team has distilled their collective knowledge into one beautifully designed place: The Life Story Interview Kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan style=\"color: rgb(119, 139, 42);\"\u003e\u003cstrong\u003eSPECIFICATIONS\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e11 x 7.87 x 9.65 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e150 question cards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e350gsm premium matte finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eHeavy duty, UV spot finish card box\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan style=\"color: rgb(119, 139, 42);\"\u003e\u003cstrong\u003ePACKAGE INCLUDED\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e1 × Life Story Interview Card Kit\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!----\u003e","published_at":"2024-06-20T02:08:51-05:00","created_at":"2024-06-20T02:09:10-05:00","vendor":"allfound","type":"","tags":["gift ideas"],"price":1799,"price_min":1799,"price_max":1799,"available":true,"price_varies":false,"compare_at_price":3332,"compare_at_price_min":3332,"compare_at_price_max":3332,"compare_at_price_varies":false,"variants":[{"id":43297834336436,"title":"Default Title","option1":"Default Title","option2":null,"option3":null,"sku":"CP67676-E037","requires_shipping":true,"taxable":false,"featured_image":null,"available":true,"name":"Life Story Interview Card Kit","public_title":null,"options":["Default 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style=\"text-align: center;\"\u003e\u003cstrong\u003e\u003cspan style=\"color: rgb(185, 52, 39);\"\u003e🎁Capture their stories. Build a deeper connection.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/h4\u003e\n\u003ch4 style=\"text-align: center;\"\u003e\n\u003cstrong\u003e\u003cspan style=\"color: rgb(186, 137, 53);\"\u003e150 expert-crafted question prompt cards that help you preserve their memories for generations to come.\u003c\/span\u003e\u003c\/strong\u003e\u003cb\u003e\u003c\/b\u003e\n\u003c\/h4\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e✅ Capture their life story\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e✅ Connect on a deeper level\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp dir=\"ltr\"\u003e\u003cstrong\u003e✅ Learn stories you never knew\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/8C6C1065-0570-462c-B7B3-193A5D9F8F0C.png?v=1718759958\" style=\"display: block; margin-left: auto; margin-right: auto;\" width=\"480\" height=\"480\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan style=\"color: rgb(119, 139, 42);\"\u003e\u003cstrong\u003eFEATURES\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\" dir=\"ltr\"\u003e\u003cstrong\u003eThe right questions at the right time\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003e150 questions written by our team of expert interviewers and trained narratologists\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eMixture of chronological and reflective questions that spark meaningful conversations\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eDivided into three eras of life: Early Life, Mid Life, and Later Life \u0026amp; Reflection\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg alt=\"\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/CC2681E9-9690-48b1-B8BA-592194434AE7.png?v=1718763875\" style=\"display: block; margin-left: auto; margin-right: auto;\" width=\"480\" height=\"480\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\" dir=\"ltr\"\u003e\u003cstrong\u003eSimple step-by-step instructions\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eTechniques for asking effective follow-up questions and digging deeper\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003ePractical advice on how to get your loved one to open up and share their stories\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eSuggestions for fostering a relaxed and comfortable atmosphere that promotes sharing\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eStrategies for using active listening and storytelling techniques\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg height=\"480\" width=\"480\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/2C69A724-FFAB-44ad-B626-B6A3AF988A3F.png?v=1718763891\" alt=\"\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli style=\"font-weight: bold;\" dir=\"ltr\"\u003e\u003cstrong\u003eTips \u0026amp; tricks for recording\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eTips for selecting the best recording device or platform for your situation\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eAdvice on recording the conversation both in person and remotely over video calls or phone calls\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eStrategies and recommendations for improving the quality of the recordings\u003c\/span\u003e\u003c\/p\u003e\n\u003cp style=\"padding-left: 40px;\" dir=\"ltr\"\u003e\u003cspan\u003eGuidance on how to save and share your recordings for the future\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cb\u003e\u003cimg height=\"480\" width=\"480\" style=\"display: block; margin-left: auto; margin-right: auto;\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/0567\/8507\/6432\/files\/83A219AF-8D26-4c6f-BBA0-844ED98820C2.png?v=1718763876\" alt=\"\"\u003e\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eMeet the Life Story Interview Kit: \u003c\/strong\u003ea super high-quality premium card deck of 150 expert-crafted questions, interviewing framework, and recording tips \u0026amp; tricks. It's the perfect way to capture and preserve your loved one’s stories and memories and will help you uncover stories and details you never knew.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eHumans are wired for story.\u003c\/strong\u003e It’s in our DNA. It’s how lessons and traditions have been passed down since the beginning of time. But today, oral history isn’t passed down from generation to generation in the same way. Life moves too fast, and one day our loved ones are no longer with us — taking their priceless stories and memories along with them. Our mission is to make sure the stories of our loved ones are captured before it’s too late, ensuring their voice and life lessons live on for generations to come.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e\u003cstrong\u003eAll the tools you need to record a life story are right here.\u003c\/strong\u003e Just waiting for you to use them to capture the stories and memories of the people that matter to you most. After capturing thousands of life stories in professional interviews, the Tales team has distilled their collective knowledge into one beautifully designed place: The Life Story Interview Kit.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan style=\"color: rgb(119, 139, 42);\"\u003e\u003cstrong\u003eSPECIFICATIONS\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e11 x 7.87 x 9.65 cm\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e150 question cards\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e350gsm premium matte finish\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003eHeavy duty, UV spot finish card box\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3 dir=\"ltr\"\u003e\u003cspan style=\"color: rgb(119, 139, 42);\"\u003e\u003cstrong\u003ePACKAGE INCLUDED\u003c\/strong\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\"\u003e\u003cspan\u003e1 × Life Story Interview Card Kit\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c!----\u003e"}

Life Story Interview Card Kit

£17.99 £33.32

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🎁Capture their stories. Build a deeper connection.

150 expert-crafted question prompt cards that help you preserve their memories for generations to come.

✅ Capture their life story

✅ Connect on a deeper level

✅ Learn stories you never knew

FEATURES

The right questions at the right time

150 questions written by our team of expert interviewers and trained narratologists

Mixture of chronological and reflective questions that spark meaningful conversations

Divided into three eras of life: Early Life, Mid Life, and Later Life & Reflection

Simple step-by-step instructions

Techniques for asking effective follow-up questions and digging deeper

Practical advice on how to get your loved one to open up and share their stories

Suggestions for fostering a relaxed and comfortable atmosphere that promotes sharing

Strategies for using active listening and storytelling techniques

Tips & tricks for recording

Tips for selecting the best recording device or platform for your situation

Advice on recording the conversation both in person and remotely over video calls or phone calls

Strategies and recommendations for improving the quality of the recordings

Guidance on how to save and share your recordings for the future

Meet the Life Story Interview Kit: a super high-quality premium card deck of 150 expert-crafted questions, interviewing framework, and recording tips & tricks. It's the perfect way to capture and preserve your loved one’s stories and memories and will help you uncover stories and details you never knew.
Humans are wired for story. It’s in our DNA. It’s how lessons and traditions have been passed down since the beginning of time. But today, oral history isn’t passed down from generation to generation in the same way. Life moves too fast, and one day our loved ones are no longer with us — taking their priceless stories and memories along with them. Our mission is to make sure the stories of our loved ones are captured before it’s too late, ensuring their voice and life lessons live on for generations to come.
All the tools you need to record a life story are right here. Just waiting for you to use them to capture the stories and memories of the people that matter to you most. After capturing thousands of life stories in professional interviews, the Tales team has distilled their collective knowledge into one beautifully designed place: The Life Story Interview Kit.

SPECIFICATIONS

11 x 7.87 x 9.65 cm
150 question cards
350gsm premium matte finish
Heavy duty, UV spot finish card box

PACKAGE INCLUDED

1 × Life Story Interview Card Kit

We process orders between Monday to Friday 9:00 am. to 5:00 pm. Orders will be processed within 3 business days of ordering and shipped the next day after the processing day. Please note that we don't ship on weekends.

*Please note that we don't ship on weekends.

Order processing: 3-5 days

Delivery time: 10-15 working days
Total time: 13-25 working days

Shipping methods: Standard shipping

Order Amount	UK	Irland
£0.00 - £39.98	£3.99	£3.99
£39.99 and up	Free	Free

Total Delivery Time = Processing Time + Shipping Time

*All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.

*Shipping times will be affected during public holidays; manufacturers and couriers will limit their operations at these times. This is outside our control. Normal service resumes immediately after each holiday.

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No, you can also place an order as a guest. But, there are some perks if you have an account with us:

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Receive updates detailing our new releases and special promotions

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Please contact us so we can change your email address. We can change your email address, name, and address but we cannot change your order.So Please fill in your address in all details, otherwise the package we mail to you will be returned to us, or we will just ignore your request to save everyone the trouble.

Are there any exchange rates?

All of our transactions are in Pound sterling. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. We do not accept personal checks, money orders, direct bank transfers, debit card payments, or cash on delivery.

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How do I change or cancel my order?

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment.

Please note that any orders that have already been packed or shipped cannot be cancelled.

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Since our website and service are based on English, all the information that you typed in is required to be English input method, including punctuation. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "?" to "c".

Can I change my shipping address after placing an order?

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Kindly update your shipping address to your residential address instead of your vocational address as we do not know how long the destination's customs department will have the package on hold.

When will my order arrive?

The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking information on the next day as tracking information generally becomes available 24 hours after we have shipped the order. We are not responsible for delays caused by the customs department in your country.

How do I track my order?

We will email your tracking information as soon as your order has shipped. Usually you will receive the tracking number one day after we have shipped your order.

Can I use several discount codes in one order?

Promotion and discount codes cannot be used in conjunction with other promotions and discounts unless stated otherwise.

What Do I Do If I Have Missing Items In My Order?

If something is still missing, please contact us immediately.

When will my order be processed?

All orders are handled and shipped out from our warehouse abroad. Please allow extra time for your order to be processed during holidays and sale seasons.

We process orders between Monday and Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

Please contact us if you do not receive tracking confirmation after 5 business days from the day you completed your payment.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in Pound sterling, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office.

Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.

For a list of final sale items, please see our Returns Policy. All returns must be in original condition with packaging intact.

What if the item(s) I received are defective/incorrect/damaged?

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible. How long is the returns process? Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Email: cs@allfound.co.uk

Service Hours: Monday-Friday, 9 a.m.- 5 p.m.

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